Privacy Policy — Cozy Wizards Studio

Last updated: April 12, 2026 | Effective date: April 12, 2026

1. Introduction

Cozy Wizards Studio ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website (cozywizards.studio) or use our other services, how we use that information, and the choices you have regarding your information.

Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Voluntarily

Contact form submissions: When you contact us via our website form, we collect your name, email address, and the contents of your message.
Email correspondence: If you email us directly, we may retain records of that correspondence.

2.2 Information Collected Automatically

Our website is a static site hosted on Amazon Web Services (AWS) S3. We do not operate our own web servers that log visitor data. However, third-party services we use may collect certain technical information automatically:

IP address and general location (via our hosting or CDN provider)
Browser type and version
Operating system
Pages visited and time of visit
Referring webpage

This information is collected in aggregate and is not used to identify you personally.

2.3 Cookies and Tracking Technologies

Our website does not use cookies for analytics or advertising purposes. We do not use third-party advertising networks, social media tracking pixels, or behavioural tracking of any kind.

If we introduce optional third-party services in the future (such as analytics), we will update this policy and, where required by law, request your consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your messages and enquiries
To provide information about our products and services when requested
To notify you of updates to our products if you have opted in
To improve our website and understand how visitors use it
To comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Full stop.

4. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

Authentication (AWS Cognito): Our applications use Amazon Web Services Cognito to manage user accounts. When you create an account, Cognito collects your email address and phone number solely for account recovery purposes (e.g. password reset and multi-factor verification). This data is not used for marketing and is not shared with any other third party. Please review AWS's Privacy Notice for details on how AWS handles this data.
Hosting: Our website is hosted on AWS S3. AWS may process technical data as part of providing hosting services. Please review AWS's Privacy Notice for details.
Legal requirements: If required by law, court order, or governmental authority, we may disclose your information.
Protection of rights: To protect the safety, property, or rights of Cozy Wizards Studio, our users, or the public.

5. Data Retention

We retain email correspondence for as long as necessary to respond to your enquiry and for a reasonable period afterwards. Account recovery information (email address and phone number) held in AWS Cognito is retained for the lifetime of your account and deleted immediately and permanently upon account deletion. We do not retain personal data indefinitely.

If you would like your data deleted, please contact us at the address below.

6. Data Security

We take reasonable measures to protect the information you share with us from loss, theft, misuse, and unauthorised access. AWS Cognito enforces industry-standard security practices for stored credentials and recovery information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

8. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include:

Access: The right to request a copy of the information we hold about you.
Correction: The right to request correction of inaccurate information.
Deletion: The right to request deletion of your personal information.
Portability: The right to receive your data in a structured, machine-readable format.
Objection: The right to object to certain types of processing.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

Cozy Wizards Studio
Email: Use the Contact Us form on our website
You may also reference this policy's effective date (April 12, 2026) in your enquiry.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.